Service Infrastructure
Innovative FOTO is committed to providing exceptional service in an industry that
has a reputation for poor service. The bottom line, service is truly the core
of our business. The special features and technology that differentiate our photo booths
from the rest are meaningless unless we support it with incredible service.
- 400 full and part-time, company trained and certified technicians to keep your booth operating at the highest level possible at all times
- Regional Service Management Teams to support technicians in the field
- Technicians carry a cell phone and are supported by a customer service network and technical support department 7 days a week
- Wireless pager system + web-based monitoring of booth status to ensure immediate technician response
- Preventative Maintenance approach - constantly updating/ upgrading photo booths in the field
- Parts Hotline for our technicians to keep units running, overnight service
- Event Photo Booth Technical Support Hotline available 362 days a year
© 2011 Innovative FOTO